Page updated 11th June 2016

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Link to Kent Trading Standards website

Link to Trading Standards Institute Product Recalls website


People's Postcode Lottery Scam (June 2016)

Vishing, Bank Action Advice, Stop Scammers, Criminals ruin lives

Little Book of Scams

CopyCat website video and more information

Impersonating a Trading Standards Officer

Scam Awareness

People's Postcode Lottery Scam 

Outline – 

People’s Postcode lottery scam

We have received reports of Kent residents receiving a letter claiming they have won the People’s Postcode lottery.
The letter states that the resident must pay a processing fee in order to receive their prize.
This letter is a scam and we are advising residents to NOT disclose any personal information such as bank details.
Have you received a similar scam? Report it to us.

Link to full article

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Feb 2016  advice

     Phone phishing (Vishing)   (pdf 158 Kb)


   Banking  Information   (pdf 1.5 Mb)

     Stop the Scammers   (pdf  390 Kb)

        Don't let Criminals Ruin Lives   (pdf 1.1 Mb)

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Little Book of Scams

The metropolitan police have issued a 52 page booklet "The Little Book of Big Scams" (3rd edition). It is full of useful advice as well as details of specific scams.

A copy can be viewed / saved here.  (pdf – 2.72 Mb)

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CopyCat Website Video

National Trading Standards e-crime copycat website page  – contains copycat video

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Impersonating a Trading Standards Officer

Printable copy of this poster pdf – 205Kb

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Scam Awareness

Scams are schemes to cheat people out of their money. Other names for scam include fraud, hoax, con or swindle. Scams come in a variety of ways: post, phone, email, online, sometimes with a knock on the door.

Every year more than three million people in the UK fall victim to scams losing hundreds and even thousands of pounds. It is estimated that nearly half of people in the UK (48 per cent) have been targeted by a scam and that £3.5 billion is lost to scams every year.

For Scam Awareness Month, Citizens Advice and the Trading Standards Institute have teamed up to highlight the problem of scams, tell people how to avoid being taken in and how they can fight back against the scammers.


Kent Trading Standards will be raising awareness of scams with Kent residents, using posters, postcards and a checklist supplied by Citizens Advice.


Find out more about Scam Awareness Month.

You can download or print off our handy scam checklist (PDF, 1.2Mb) with advice on dealing with scams.  Keep it handy and use it you think someone may be trying to scam you.


Who to contact

If you have been targeted by a scam, or know someone who has, then contact:

Trading Standards via Citizen Advice Consumer Service on 08454 04 05 06. 
Action Fraud on 0300 123 2040


Where to find more information

Visit the Citizens Advice website to learn more about scams and how to protect yourself.

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